Living in Jonan (“we”, “our”, “the site”), operated by Balleggs Co., Ltd., respects your privacy. This policy explains what information we collect and how we use it.

Information we collect

When you contact us or submit a form, we may collect your name, email address, and the details of your enquiry. When you browse the site, we may automatically collect standard technical data such as your IP address, browser type, and pages visited.

Cookies & analytics

We use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site and to improve our content. You can disable cookies in your browser settings.

How we use information

We use your information to respond to enquiries, operate and improve the site, and — where you have asked us to — to help with your apartment search or relocation questions.

Third-party links

Our guides link to external services and partners, including apartment search services. We are not responsible for the privacy practices of external sites; please review their policies.

Sharing

We do not sell your personal information. We may share enquiry details with our operating company’s relevant team solely to respond to your request.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact

For any privacy questions, contact Balleggs Co., Ltd., 2-5-21 Takaban, Meguro-ku, Tokyo, or call +81-3-5720-8316.

This policy may be updated from time to time. Last updated: 2026.